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Frequently Asked Questions

Do you see clients in-person?

No. All counseling sessions are conducted via a secure and easy-to-use telehealth platform (similar to Zoom or Skype) or telephone call. I am not providing any in-person counseling.

Do you take insurance?

Currently, I accept Aetna, United Healthcare, Oscar Health, Oxford, Horizon BCBS, and Cigna. All insurance payments are handled by a third party partnership with Headway. You can reach the Headway team directly any time through their contact form here. They can help with any insurance, billing, or account questions.

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"The Headway team will reach out via email to help you set up your account and add your insurance and payment details. You’ll see your cost/session ahead of time and can check your benefits any time here."

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How does Headway support you?  What to expect:

"Our team is here to make sure clients transition to Headway is effortless and smooth. Here’s how we offer support:

Insurance

We handle all insurance calls and claim processing for your clients. Before a session, we’ll make sure they understand their benefits and costs, and will keep them updated if there’s ever a change in coverage.

Billing and payment

We handle all insurance calls and claim processing for your clients. Before a session, we’ll make sure they understand their benefits and costs, and will keep them updated if there’s ever a change in coverage.

Invoices

Clients will receive invoices via email after each session, and can reference and download them directly from their Headway account anytime.

 

If your plan is not included, you still may eligible for reimbursement for a portion of your financial investment if you have out-of-network coverage. Please check with your insurance company and verify your benefits prior to starting therapy by calling the  "member services" number on the back of your insurance card.

Here are some questions to ask your insurance provider:

a. What are my routine behavioral health care benefits?

b.  Do I need a referral from my primary care doctor?

c.  What is my deductible and have I met it?

d.  What amount do you cover for out of network providers?

e.  What credentials must my therapist have for me to receive reimbursement? (My therapist is an LMFT).

f. does my plan reimburse telehealth services?

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Each individual plan works differently — you can find your detailed benefits in your account. Here’s a rundown of some of the common terms you’ll see explaining your benefits:

Deductible

A deductible is a set amount of out-of-pocket spending. With a deductible plan, the out-of-pocket price per session is set by your insurance company. Once you’ve reached your deductible amount, your insurance company will start to contribute to your therapy costs. The percentage per fee they cover is determined by your plan.

Individual Deductible

The amount that you as an individual are responsible for paying until your insurance takes on some of the costs

Family Deductible

If you're on a group plan with family members, everyone’s payments will contribute to the deductible total. Once met, the insurance will take on a percentage of the costs for each of you.

Coinsurance

The coinsurance is the percentage of the cost you're responsible for paying after your deductible’s been met. Your insurance covers the remaining percentage.

Copay

A copay is a flat rate per session set by your insurance plan. With a copay, you’ll pay the same amount for each session regardless of type or length.

Out-of-Pocket Max

Some plans consider an out-of-pocket maximum, i.e. the maximum amount you can spend in a given plan cycle. If you meet your out-of-pocket maximum, you won’t have any expenses until your plan resets.

When and how do I pay?

Clients are charged the day of the session via credit card on file. You will be required to keep your credit card on file for digital payments once the services are rendered. This Is also how you will be charged if you cancel within 24 hours of your appointment.

How do I update or add my insurance information?

When you are logged into your HEADWAY account, you can make sure your account is all set by clicking on your initials in the top right corner and navigating to Account in the dropdown menu

You can take care of this right within your Account when logged into Headway. Click on your initials in the top right corner, navigate to Account and follow the below steps.

Option 1

If you have the same carrier but new ID, remove your current information and add in the new one. We’ll recalculate your benefit and let you know if anything has changed. Be sure to add new info as soon as you have it so we can make sure everything goes smoothly!

Option 2

If you have a new insurance carrier, you’ll want to make sure your current therapist takes that plan. You can find this on your providers Headway profile, by sending a message to your therapist, or asking them at your next session.

Why Therapy? Does it help?

Anyone who wish to make a positive change in their life, or who wish to understand themselves and their actions as well as thought patterns better, can benefit from psychological counseling. Psychotherapy is not necessarily exclusive to people who have psychological problems, such as depression, anxiety or addiction. Some people desire psychological counseling to reach their life goals and to improve their life quality and relationships.

What is your process like?

I enjoy being radically transparent about my style as a therapist. I have had training in multiple modalities (Gottman, RLT, DBT, CBT, IFS, Narrative, etc.) These are the foundation for my questions and recommendations in session. Generally, I believe in asking questions that garner insight, reflection, and altnerative perspectives that inspire change. I also am a firm believer that knowledge is power. In addition to asking solution-focused questions and empowering clients, I regularly integrate psychoeducational resources into the therapy process. This may be a therapeutic exercise, article, book, or video relating to the content discussed in session with the goal of developing therapeutic skills.

Who don’t you work with?

I do not conduct child custody evaluations nor do I provide custody recommendations. I also don’t provide treatment for eating disorders, addiction recovery, psychotic disorders (schizophrenia, schizoaffective disorder, etc), or personality disorders. I do not provide mediation services for couples navigating separation, divorce, or co-parenting related issues. Due to state licensing laws, I can only provide therapy and counseling to individuals residing in New Jersey.

Will you be a good fit for me as a therapist?

This is a very important question. The goodness of fit between a therapist and client is in fact the best predictor of a successful outcome in therapy. Many people find that they can get a good sense of whether we will be a good fit from reading through my website or from talking with me on the phone. It’s normal to feel a bit uncomfortable or anxious in the initial consultation or first session, but the right therapist for you should inspire some sense of confidence that the relationship will grow in comfort and trust. Some practical things to consider when deciding to reach out are if my qualifications (education, training, and experience) and my treatment philosophy and niche align with your current need.

Can I call in from anywhere?

Unfortunately, I can only see you if you are physically in NJ. It is unsafe to treat clients where I’m not familiar with the legal statutes of each state, which vary state to state and with the resources available to you in your area.

This had previously been temporarily lifted due to the COVID-19 crisis and has since returned to standard practice.

“Licensing laws in the United States have traditionally been based on the authority of individual states. They frequently defined the scope of practice for their discipline differently. They then regulated how professionals could qualify for professional practice based on specific requirements for training, reporting, and documentation. Licensing laws for most healthcare disciplines were not only written differently across states but being written in the 1950s. The primary concern of regulators was the protection of their citizens.” https://telehealth.org/practice-across-state-lines/

How often will I have therapy?

While each case may vary, therapy is scheduled weekly or biweekly. Once your session is over, you will be asked to schedule your next session that works for you (and partner if you are meeting for couples therapy.) You may receive a followup message to schedule five days after your session. If you have already scheduled, please disregard this message.

Do you see clients in-person?

No. All counseling sessions are conducted via a secure and easy-to-use telehealth platform (similar to Zoom or Skype) or telephone call. I am not providing any in-person counseling.

Is what I share in therapy kept between my therapist and I? (confidential)

Confidentiality is one of the most important components between a client and psychotherapist. Successful therapy requires a high degree of trust with highly sensitive subject matter that is usually not discussed anywhere but the therapy session. At the onset of treatment, I provide a written copy of the confidential disclosure agreement, which details the confidentiality policy. It explains that what you discuss in session will not be shared with anyone. This is called “Informed Consent”

State law and professional ethics require therapists to maintain confidentiality except for the following situations:

* Suspected past or present abuse or neglect of children, adults, and elders to the authorities, including Child Protection and law enforcement, based on information provided by the client or collateral sources.

* If the therapist has reason to suspect the client is seriously in danger of harming him/herself or has threatened to harm another person.

If I come to therapy, will you help me by telling me what to do?

This is a question I have a strong stance on. I do not give answers to your problems for many reasons.

  •  I respect you and your autonomy. I believe that every client is the only person who knows whats’ best for them. While we may have multiple hours together, you are the only one who has spent a lifetime with you. I am a supportive advocate, skilled at asking questions to allow you to understand your own motivations, needs, feelings, behaviors, beliefs, and patterns. My job is to walk alongside you, unbiasedly, and explore alternative ways of thinking and behaving to empower you to make decisions for yourself.

  • Advice is unethical. practice. That is not a part of our role as a therapist.

  •  Sometimes, having a safe, nonjudgemental healing space is all you need to gain clarity on your truth.

How do we know when to end therapy?

Having clear goals will help us know when it is time to finish meeting. Whenever you are thinking that you may be ready to stop coming, we can discuss how to end our work together in a way that will help you hold onto the progress you have made. And, of course, as new situations arise, you are always welcome to come back.

Is Telehealth services right for me?

Although there are many advantages of online counseling, it’s not right for everyone. Online counseling (teletherapy) works best for those with mild to moderate symptoms (not people who are suicidal or in crisis), are comfortable using technology, and have a quiet, private place to have their sessions.

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